Patients & Visitors
Due to the COVID-19 pandemic UK HealthCare primary care and specialty care clinics are seeing patients virtually with UK TeleCare. If you have an urgent care need, we are also offering UK Urgent Telecare.
For the health and safety of our patients, visitors and staff during the COVID-19 outbreak, UK HealthCare is restricting visitation in our hospitals and clinics. Rules about visitation may be changed without notice. See visitor guidelines »
Welcome to UK HealthCare
Vice President, Hospital Operations
UK HealthCare
Thank you for choosing UK HealthCare for your medical care.
We know there are important choices that must be made when selecting a hospital for treatment, and we appreciate the confidence you have placed in us. Our entire staff will work hard to meet all of your expectations and provide you with excellent care.
Staying in a hospital can make you a little nervous and we understand that. While you are here, you will have a dedicated team focused on your health and safety along the way. Please rely on us in your time of need. You also are an important part of the team, and we ask that you and your loved ones play an active role in your care and participate as much as possible. Please feel free to ask any questions you have of our team members. We want to make sure all your questions are answered!
If you have additional questions or need assistance, please ask your nurse or doctor, or contact an information desk at 859-323-5816 (dial 3-5816 from your room’s phone). Customer Relations can also be reached at 859-257-2178 for any concerns you may have.
Thank you for partnering with us to provide the best care and experience possible.
How can we help you?
Resources for patients and families
Payment & insurance
See whether UK HealthCare is on your insurance provider's list of participating hospitals, and learn where to pay your bill.
Compliments & complaints
We urge patients and families to speak up about any concerns or questions. Also, we love to receive compliments.
